Playstation General Repair Services
Playstation Repair Service in El Paso TX
You can trust your PlayStation repair to Computers Plus. No matter what the problem is, from the original PS4 to the newest PS5, we have the necessary experience and tools to repair any problem quickly and effectively from software to hardware.
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Common Repairs
Here are some of the most common repairs that we provide for the Playstation Consoles
Overheating
If your console is shutting down or running slowly and you notice that the fan inside is running a little louder than usual, it could be overheating. The PS4 and PS5 will protect themselves from overheating by warning the user of temperatures getting too hot and shut down by automatically.
Overheating issues on a PS4 or PS5 can lead to major failures for the console. These are some of the precautions you can take to help ensure you get the most out of your investment.
- Make sure the vents all the way around the console are not obstructed and are clear of any dust and/or debris
- The temperature inside the room it’s being used should not be more than 90°
- There should be decent clearance along the sides and back of the console of at least a couple of inches
If your PS4 or PS5 is more than a couple of years old and has never been serviced before, the console may need a more detailed cleaning. Routine maintenance can help prolong the life of many electronic devices and the technicians at Computers Plus Repair Center in El Paso are more than ready to help you get the most life out of them.
The complete disassembly and thorough cleaning is one of the most popular services offered by Computers Plus Repair Center. Every component is carefully disassembled, inspected and polished before getting put back together so that your PS4 or PS5 works as well as the day you purchased it.
Regular maintenance for your gaming console, just like anything else, can prolong the life of your investment significantly and our inexpensive and quick process will keep it running for a long time to come.
Power Issues
Complete power failure, system locking up, spontaneous rebooting, and the power supply overheating are all signs of a possible power supply failure in the PlayStation 4 and PlayStation 5. A failing power supply can cause larger issues with the console if not addressed quickly. The disassembly and inspection of the power supply is not recommended by anyone other than properly trained technicians.
Power supplies can fail for many different reasons like dirt and dust build-up on the components inside. Enough dust, dirt, and lint can act as an insulator on the sensitive fuses and power management chips inside, causing them to overheat or burn out.
Regular maintenance of the console can greatly reduce the risk of a failing power supply in your PlayStation 4 or PlayStation 5, no matter the model of each generation. As different as they all may be, the Original, Slim, and Pro models of the PlayStation 4 and either the disc or digital versions of the PlayStation 5 all have similar designs making them equally susceptible to power issues.
Failing power supplies in a PS4 or PS5 can lead to many other issues as well. Every single component inside the console relies on the power supply so even the slightest problem can cause issues with other parts – another reason to keep your PlayStation as clean as possible.
At Computers Plus Repair Center, our technicians have the tools and experience necessary to accurately diagnose, troubleshoot, and repair or replace your faulty or failing power supply with many of the models on-hand in our shop.
Optical Drive Issues
Optical drive problems can be caused by a number of different issues. Being one of the only components inside the console with moving parts, the drive can actually “wear out” over time. Dust, dirt, and lint accumulation within the drive can also lead to problems, preventing it from working properly.
The optical drive is a fairly complex piece of the console with a carriage system, a laser, and several belt-driven gears that are used to move the disc in and out of the entire assembly. The complexity of the drive is simplified to the point that there are three major components that make up the unit, each with a vital task in the successful operation of it.
One of the easiest ways of troubleshooting an optical drive on a PlayStation 4 or the disc version of the PlayStation 5 when a disc cannot be inserted is to make sure there isn’t one already in it. Once the console is powered up and booting successfully to the home screen, press the eject button on the PS4 or PS5 to verify that there isn’t a disc present. If the console still will not accept a disc, the belts and/or gears may be worn out to the point that they will need replacing.
If the disc is being accepted by the PlayStation but cannot be read, check that the disc itself is not dirty or too scratched. You can try to clean the disc with a soft, clean cloth before reinserting it into the console. Once ensuring that the disc is not the issue or after trying multiple discs and the console still will not read them, the lens for the laser inside the drive may be dirty or damaged.
Attempting to clean the drive with a can of compressed air can help temporarily but the drive, as a whole, should probably be serviced by a professional at that point.
The technicians at Computers Plus Repair Center in El Paso, Texas have years of experience and understanding of all versions of the PS4’s disc drive. With most parts on-hand, we can get to the bottom of your drive issues quickly, efficiently, and confidently enough to send you on your way with a 90-day warranty on all our parts and service.
System Freezing
A freezing PlayStation 4 or PlayStation 5 console can be caused by many different factors but, no matter the reason, it is always a nuisance. From power issues to corrupt hard drives, a system freezing can be an indicator of minor glitches to major system failures. Once properly identified, most fixes are recommended to be performed by properly trained technicians like the ones at Computers Plus Repair Center.
Something as simple as a controller losing connection to the console can be an easy fix if all it means is replacing it however, loss in signal between the two can also be a sign of the antenna sending and receiving the signals has gone out. Some versions of the PS4 use one single antenna for both controller and WiFi connections so a drop in both is a clear sign that the antenna needs to be replaced.
Insufficient power inside the PlayStation can also cause the system to slow down or seem “laggy.” A failing power supply is something that only a trained technician should attempt to test as the components within can cause serious bodily harm if not handled correctly.
Proper and routine maintenance of your PS4 and PS5 is vital to their longevity as too much dirt and dust within the unit can cause overheating which will significantly degrade your gaming experience. Too much heat inside the PlayStation will cause it to slow down, lead to poor picture quality, and eventual unexpected shut-downs, a feature built-in to prevent serious and catastrophic failures.
An unavoidable and inevitable issue faced by owners of all gaming consoles is the failure of the internal hard drive. As is the case with any type of computer or gaming console, the hard drive is the “brain” of the entire system. Since it is running constantly from the time that the console is powered on to the moment it completely shuts down, the hard drive in your PS4 endures a lot of wear and is almost always the first component to fail.
Signs of a failing hard drive include but are not limited to “checking system storage” messages when the console is powered on, the system not saving information correctly, games failing to launch or closing abruptly during play, not being able to update software correctly, or even the lack of video on the screen when it is booted up. A thorough and accurate test is required to confidently identify a bad drive.
Luckily, Sony has set up their network in such a way that, if your drive has failed and needs to be replaced, all of your data can be re-downloaded simply by signing back into the account that was on the console before.
With more than enough tools, resources, and experience to accurately test every aspect of your PlayStation 4, PlayStation 4 Slim, PlayStation 4 Pro, or PlayStation 5, Computers Plus Repair Center should be your go-to in times of issue or uncertainty.
HDMI Issues
No display on your PlayStation 4 and/or PlayStation 5 could seem like a lost cause but there are a couple of things you can do to determine what would be needed to get your console working again. The port itself is extremely delicate. The acts of unplugging and plugging the cable back into it too many times can be enough to damage the sensitive pins inside it. Here are some troubleshooting tips you can try on any version of the PS4 or PS5.
- Use a different HDMI cable, one that you know is working properly, or a new one just out of the packaging
- Try a different television. Your issue could be with the screen you are using and have nothing to do with your console at all
- Inspect the physical condition of the port itself, if you notice the plastic inside is chipped, or the gold contacts are bent, missing, or out of place, the replacement of the port as a whole would be necessary
Often the HDMI port in your PS4 or PS5 can get damaged if the console falls and lands on the cable that is plugged into it if too much stress is placed on it while being transported with the cables still attached or if the cable is inserted or removed with too much force. When that happens, in rare instances, the connections behind the port that attach it to the motherboard can get damaged as well. A more extensive and time-consuming repair would be required in this case but it is not irreparable.
This is probably one of the most common issues with the PlayStation 4 and the PlayStation 5, no matter the model. At Computers Plus Repair Center, we have repaired and/or replaced hundreds of HDMI ports in all console types with an extremely high success rate. So much so that every single one that leaves the shop goes away with a 90-day warranty on the parts and the labor. Our repair process has been fine-tuned over 17 years to be able to provide you with a fast, efficient, and lasting repair that will get you back in the game in no time.
WE CAN FIX THESE PLAYSTATION
DEVICES

PS3 Repair
Computers Plus fixes all of the common Playstation 3 issues such as display problems, disc drive errors and more.

PS4 Repair
For any of the Playstation 4 problems you could have like the “Blue Light of Death,” hard drive, HDMI issues, and many more

PS5 Repair
If your Playstation 5 is experiencing problems like software freezing up or games not reading properly, there is no issue that Computers Plus Repair Center cannot handle