Xbox General Repair Services in El Paso Texas
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If your Xbox fails because of hardware or software issues, you can trust the technicians at Computers Plus Repair Center to handle it all. From the Xbox 360 to the newest Xbox Series S and X consoles, we are equipped with the tools and experience to address all your console problems.
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Common Repairs
Here are some of the most common repairs that we provide for the Xbox Consoles
Overheating
Heat is one of the biggest enemies of any gaming console. Excessive heat can cause it the entire system to slow down or stop working entirely. Microsoft has engineered their consoles to withstand a certain amount of heat but if you notice the fan inside running louder than usual or a lot of dust accumulated near the vents, you may have an overheating problem. The Xbox One and Xbox Series consoles will protect themselves from overheating by warning the user of temperatures getting too hot and shut down by automatically.
Overheating issues on an Xbox One or Xbox Series console can be catastrophic if not addressed early enough. These are some of the precautions you can take to help ensure you get the most out of your investment.
Make sure the vents all the way around the console are not obstructed and are clear of any dust and/or debris
The temperature inside the room it’s being used should not be more than 90°
There should be decent clearance along the sides and back of the console of at least a couple of inches
A more detailed cleaning may be necessary if your Xbox One or Xbox Series console is at least a year old and has never been serviced before.
Routine maintenance can help prolong the life of many electronic devices and the technicians at Computers Plus Repair Center in El Paso are more than ready to help you get the most life out of them.
The “full internal maintenance” or complete disassembly and thorough cleaning is one of the most popular services offered by Computers Plus Repair Center. Every component is carefully disassembled, inspected and polished before getting put back together so that your Xbox One or Xbox Series console works as well as the day you purchased it.
Regular maintenance for your gaming console, just like anything else, can prolong the life of your investment significantly and our inexpensive and quick process will keep it running for a long time to come.
Power Issues
Power supply failures can be identified a number of different ways in the Xbox One and Xbox Series consoles such as it not turning on at all, the system locking up, spontaneous rebooting and the power supply itself overheating. A failing power supply can cause larger issues with the console if not addressed quickly. The disassembly and inspection of the power supply is not recommended by anyone other than properly trained technicians.
Power supplies can fail for many different reasons like dirt and dust build-up on the components inside. Enough dust, dirt, and lint can act as an insulator on the sensitive fuses and power management chips inside, causing them to overheat or burn out.
Regular maintenance of the console can greatly reduce the risk of a failing power supply in your Xbox, no matter the model of each generation. As different as they all may be, Xbox One, Xbox One S (disc and digital versions), and Xbox One X and either the Xbox Series S or Xbox Series X all have similar designs making them equally susceptible to power issues.
Bad power supplies in an Xbox can lead to numerous other issues as well. Every single component inside the console relies on the power supply so even the slightest problem can cause issues with other parts – another reason to keep your Xbox as clean as possible.
At Computers Plus Repair Center, our technicians have the tools and experience necessary to accurately diagnose, troubleshoot, and repair or replace your faulty or failing power supply with many of the models on-hand in our shop.
Optical Drive Issues
Many different issues can cause an optical drive inside an Xbox One or Xbox Series X to stop working properly. Being one of the only components inside the console with moving parts, the drive can actually “wear out” over time. Dust, dirt, and lint accumulation within the drive can also lead to problems, preventing it from working properly.
The optical drive is a very complex component within the console made up of a carriage system, a laser, and several belt-driven gears that are used to move the disc in and out of the entire assembly. The complexity of the drive is simplified to the point that there are three major components that make up the unit, each with a vital task in the successful operation of it.
One of the easiest ways of troubleshooting an optical drive on an Xbox One or Xbox Series X when a disc cannot be inserted is to make sure there isn’t one already in it.
Once the console is powered up and booting successfully to the home screen, press the eject button on the console to verify that there isn’t already a disc present. If the console still will not accept a disc, the belts and/or gears may be worn out to the point that they will need replacing.
A dirty or scratched disc is an easy way to rule out whether your drive is working properly or not. You can try to clean the disc with a soft, clean cloth before reinserting it into the console.
Once you have ruled out that the disc is not the issue or after trying multiple discs and the console will still not read them, the lens of the laser inside the drive may be dirty or damaged.
Attempting to clean the drive with a can of compressed air can help temporarily but the drive, as a whole, should probably be serviced by a professional at that point.
The technicians at Computers Plus Repair Center in El Paso, Texas have years of experience and understanding of the disc drive in the Xbox One and Xbox Series X. With most parts on-hand, we can get to the bottom of your drive issues quickly, efficiently, and confidently enough to send you on your way with a 90-day warranty on all our parts and service.
System Freezing
One of the most annoying things that can happen when using an Xbox One or Xbox Series console is the system freezing up and not responding, especially if you’re in the middle of a game. From power issues to corrupt hard drives, a system freezing can be an indicator of minor glitches to major system failures.
Once properly identified, most fixes are recommended to be performed by properly trained technicians like the ones at Computers Plus Repair Center.
Something as simple as a controller’s battery dying can be an easy fix if all it means is recharging it or replacing the batteries however, loss in signal between the two can also be a sign of the antenna sending and receiving the signals has gone out. Some versions of the Xbox One as well as both the Xbox Series S and Xbox Series X use one single antenna for both controller and Wi-Fi connections so a drop in both is a clear sign that the antenna needs to be looked at.
Insufficient power inside the Xbox can also cause the system to slow down or start to lag. A failing power supply is something that only a trained technician should attempt to test as the components within can cause serious bodily harm if not handled correctly.
Proper and routine maintenance of your Xbox One or Xbox Series console is vital to their longevity as too much dirt and dust within the unit can cause overheating which will significantly degrade your gaming experience. Too much heat inside the Xbox will cause it to slow down, lead to poor picture quality, and eventual unexpected shut-downs, a feature built-in to prevent serious and catastrophic failures.
An unavoidable and inevitable issue faced by owners of all gaming consoles is the failure of the internal hard drive. As is the case with any type of computer or gaming console, the hard drive is the “brain” of the entire system. Since it is running constantly from the time that the console is powered on to the moment it completely shuts down, the hard drive in your Xbox One endures a lot of wear and is almost always the first component to fail.
Signs of a failing hard drive include but are not limited to messages when the console is powered on, the system not saving information correctly, games failing to launch or closing abruptly during play, not being able to update software correctly, or even the lack of video on the screen when it is booted up.
A thorough and accurate test is required to confidently identify a bad drive. Luckily, Microsoft has set up their network in such a way that, if your drive has failed and needs to be replaced, all of your data can be re-downloaded simply by signing back into the account that was on the console before.
With more than enough tools, resources, and experience to accurately test every aspect of your Xbox One, Xbox One S, Xbox One X or Xbox Series S and Xbox Series X, Computers Plus Repair Center should be your go-to in times of issue or uncertainty.
HDMI Issues
No display coming from your Xbox One and/or Xbox Series console could seem like a reason to replace the entire thing but there are a couple of things you can do to determine what would be needed to get your it working again. The port itself is extremely delicate. The acts of unplugging and plugging the cable back into it too many times can be enough to damage the fragile pins inside it. Here are some troubleshooting tips you can try on any version of the Microsoft consoles.
Use a different HDMI cable, one that you know is working properly or a new one just out of the packaging
Try a different television.
Your issue could be with the screen you are using and have nothing to do with your console at all.
Inspect the physical condition of the port itself, if you notice the plastic inside is chipped, the gold contacts are bent, missing, or out of place, the replacement of the port as a whole would be necessary.
Often times the HDMI port in your Xbox One or Xbox Series console can get damaged if the console falls and lands on the cable that is plugged into it, if too much stress is placed on it while being transported with the cables still attached, or the cable is inserted or removed with too much force. When that happens, in rare instances, the connections behind the port that attach it to the motherboard can get damaged as well.
A more extensive and time-consuming repair would be required in this case but it is not irreparable.This is probably one of the most common issues with the Xbox One and Xbox Series consoles, no matter the model. At Computers Plus Repair Center, we have repaired and/or replaced hundreds of HDMI ports in all console types with an extremely high success rate.
So much so that every single one that leaves the shop, goes with a 90-day warranty on the parts and the labor. Our repair process has been fine-tuned over the course of 17 years to be able to provide you with a fast, efficient, and lasting repair that will get you back in the game in no time.
WE CAN FIX THESE XBOX
DEVICES
Xbox 360 Repair
If your Xbox 360 is experiencing a common issue like the “Red Ring of Death,” or is showing an error code when powered on, our experts can help you.
Xbox One Repair
If your console is having issues reading games or cannot connect to the internet, our technicians can get you up and running quickly and efficiently
Xbox One S Repair
No display on the television when you turn on your Xbox One S is a common problem, whether it is an issue with your HDMI port or the retimer chip on the motherboard, there is no issue too big or too small
Xbox One X Repair
Computers plus can solve all your hardware or software problems for the Xbox One X in just a few days' time
Xbox Series S Repair
Next generation consoles have their issues as well and Computers Plus Repair Center is ready to handle anything that can and will happen to your Xbox Series S
Xbox Series X Repair
Whether your Xbox Series X is freezing, shutting down, or won't turn on at all, our technicians have the experience to fix it all
Other Repairs We Can Help You With:
Drive Failure
Damaged Hard Drive
Damaged Board
Damaged Control Ports
Motherboard Failure
Damaged Controllers
Damaged Laser
Damaged Power and Sync Controllers
Damaged RGH Chip
Preventive and Corrective Maintenance Service
Motherboard Failure
Damaged Filters
System Software Problems
Damaged Processor